Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300584 | Scottish Prison Service | policy/administration | Upheld, recommendations | October 2013 |
| 201300625 | Scottish Prison Service | bullying/victimisation | Not upheld, no recommendations | October 2013 |
| 201300679 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2013 |
| 201300724 | North Lanarkshire Council | child services and family support | Not upheld, no recommendations | October 2013 |
| 201300831 | Scottish Prison Service | policy/administration | Upheld, no recommendations | October 2013 |
| 201300835 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2013 |
| 201301031 | Scottish Prison Service | temporary confinement | Not upheld, no recommendations | October 2013 |
| 201301304 | Business Stream | charging method / calculation | Resolved, no recommendations | October 2013 |
| 201301310 | Scottish Prison Service | review of supervision level | Not upheld, no recommendations | October 2013 |
| 201301762 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | October 2013 |