Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700231 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2018 |
| 201700271 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2018 |
| 201700461 | Fife NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | June 2018 |
| 201700463 | Lothian NHS Board - Acute Division | nurses / nursing care | Upheld, recommendations | June 2018 |
| 201700589 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2018 |
| 201700981 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2018 |
| 201701093 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2018 |
| 201701134 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2018 |
| 201701288 | Mental Welfare Commission for Scotland | other | Some upheld, no recommendations | June 2018 |
| 201701625 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2018 |