| 201202492 | Grampian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, no recommendations | April 2013 | 
          
                                                                                        | 201202521 | The State Hospital Board for Scotland | appliances, equipment & premises | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201202549 | A Dentist in the Fife NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201202568 | East Renfrewshire Council | conservation areas, listed buildings, tree preservation orders | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201202599 | Borders College | policy/administration | Upheld, recommendations | April 2013 | 
          
                                                                                        | 201202602 | East Renfrewshire Council | council tax (incl community charge) | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201202629 | Ayrshire and Arran NHS Board | communication, staff attitude, dignity, confidentiality | Upheld, action taken by body to remedy, recommendations | April 2013 | 
          
                                                                                        | 201202642 | Business Stream | charging method / calculation | Some upheld, recommendations | April 2013 | 
          
                                                                                        | 201202688 | Scottish Prison Service | policy/administration | Some upheld, no recommendations | April 2013 | 
          
                                                                                        | 201202730 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | April 2013 |