Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102400 | Highland NHS Board | Hygiene, cleanliness and infection control | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102413 | Scottish Water | Supply pipe issue | Not upheld, no recommendations | July 2012 |
| 201102485 | Highland NHS Board | Clinical treatment / Diagnosis | No decision reached | July 2012 |
| 201102567 | Scottish Qualifications Authority | Policy/administration | Some upheld, recommendations | July 2012 |
| 201102623 | Glasgow City Council | disabled access | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102664 | Kingdom Housing Association Ltd | Complaints handling | Not upheld, no recommendations | July 2012 |
| 201102717 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102732 | Forth Valley NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201102760 | University of Glasgow | Academic appeal/exam results/degree classification | Not upheld, no recommendations | July 2012 |
| 201102828 | A Medical Practice in the Fife NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | July 2012 |