Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102903 | West Lothian Council | Repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | July 2012 |
| 201102919 | Dumfries and Galloway Housing Partnership | Repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, action taken by body to remedy, recommendations | July 2012 |
| 201102950 | Lothian NHS Board | Appointments/Admissions (delay, cancellation, waiting lists) | Upheld, recommendations | July 2012 |
| 201102971 | South Ayrshire Council | Policy/administration | Upheld, recommendations | July 2012 |
| 201103053 | Fife Council | Complaints handling | Some upheld, recommendations | July 2012 |
| 201103140 | Scottish Ambulance Service | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | July 2012 |
| 201103141 | Greater Glasgow and Clyde NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201103150 | Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | July 2012 |
| 201103175 | University of Glasgow | Teaching and supervision | Not upheld, no recommendations | July 2012 |
| 201103247 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |