Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104453 | Skills Development Scotland | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201104524 | Mental Welfare Commission for Scotland | Policy/administration | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201104528 | A Medical Practice in the Lanarkshire NHS Board area | Appointments/Admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | July 2012 |
| 201104549 | Scottish Water | Damage caused / compensation | Not upheld, no recommendations | July 2012 |
| 201104634 | University of Aberdeen | Admissions | Not upheld, no recommendations | July 2012 |
| 201104820 | Scottish Water | Damage caused / compensation | Not upheld, no recommendations | July 2012 |
| 201104877 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Not upheld, no recommendations | July 2012 |
| 201104879 | Scottish Prison Service | Visits | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201104902 | Scottish Water | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201104967 | Scottish Prison Service | Visits | Some upheld, recommendations | July 2012 |