Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102321 | Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 |
| 201102339 | A Medical Practice in the Grampian NHS Board area |
clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201102546 | North Lanarkshire Council | Advertisement of proposals: notification and hearing of objections | Not upheld, no recommendations | June 2012 |
| 201102551 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201102613 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | June 2012 |
| 201102661 | A Medical Practice in the Fife NHS Board area | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201102662 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201102720 | The Highland Council | Rights of way and public footpaths | Not upheld, no recommendations | June 2012 |
| 201102748 | Orkney NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 |
| 201102766 | East Lothian Council | Complaints handling (incl Social Work complaints procedures) | Not upheld, no recommendations | June 2012 |