Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102823 | University of the West of Scotland | Complaints handling | Not upheld, action taken by body to remedy, no recommendations | June 2012 |
| 201102889 | Fife NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | June 2012 |
| 201102892 | Scottish Prison Service | Staff Treatment | Not upheld, recommendations | June 2012 |
| 201102970 | South Lanarkshire Council | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201102978 | Lanarkshire NHS Board | clinical treatment; diagnosis | Upheld, action taken by body to remedy, no recommendations | June 2012 |
| 201103068 | Perth and Kinross Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | June 2012 |
| 201103112 | Business Stream Ltd | Incorrect billing | Not upheld, no recommendations | June 2012 |
| 201103184 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, recommendations | June 2012 |
| 201103237 | North Ayrshire Council | Council Tax (incl Community Charge) | Upheld, action taken by body to remedy, no recommendations | June 2012 |
| 201103257 | Perth and Kinross Council | Traffic regulation and management | Not upheld, action taken by body to remedy, recommendations | June 2012 |