Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103131 | South Lanarkshire Council | Neighbour disputes and antisocial behaviour | Not upheld, no recommendations | May 2012 |
| 201103133 | The City of Edinburgh Council | parks, outdoor centres and facilities | Some upheld, recommendations | May 2012 |
| 201103157 | A Medical Practice in the Tayside NHS Board area | communication, staff attitude, dignity, confidentiality | No decision reached | May 2012 |
| 201103230 | South Lanarkshire Council | road authority as developer, road alterations | Not upheld, no recommendations | May 2012 |
| 201103341 | Scottish Prison Service | visits | Not upheld, no recommendations | May 2012 |
| 201103381 | Scottish Prison Service | earnings | Not upheld, no recommendations | May 2012 |
| 201103489 | Scottish Ambulance Service | incident reporting; complaints handling | Some upheld, action taken by body to remedy, recommendations | May 2012 |
| 201103542 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201103561 | Scottish Qualifications Authority | policy/administration | Not upheld, no recommendations | May 2012 |
| 201103575 | Grampian NHS Board | complaints handling | Not upheld, no recommendations | May 2012 |