Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103628 | The City of Edinburgh Council | repairs and maintenance of housing stock | Not upheld, no recommendations | May 2012 |
| 201103639 | Dumfries and Galloway Council | council tax (incl Community Charge) | Not upheld, no recommendations | May 2012 |
| 201103648 | Scottish Prison Service | transfer to another prison | Not upheld, no recommendations | May 2012 |
| 201103689 | A Dental Practice in the Grampian NHS Board area | lists (incl difficulty registering and removal from lists) | Not upheld, no recommendations | May 2012 |
| 201103719 | Muirhouse Housing Association Ltd | improvements and alterations | Not upheld, no recommendations | May 2012 |
| 201103753 | Highland NHS Board | policy/administration | Some upheld, recommendations | May 2012 |
| 201103879 | Scottish Prison Service | downgrading | Not upheld, no recommendations | May 2012 |
| 201104038 | Scottish Prison Service | claim | Not upheld, no recommendations | May 2012 |
| 201104167 | Dundee City Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201104358 | Business Stream Ltd | incorrect billing | Not upheld, no recommendations | May 2012 |