Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004354 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | March 2012 |
| 201004523 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Some upheld, action taken by body to remedy, no recommendations | March 2012 |
| 201004700 | A Medical Practice, Lothian NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | March 2012 |
| 201004935 | Tayside NHS Board | clinical treatment; diagnosis | Upheld, recommendations | March 2012 |
| 201004982 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | March 2012 |
| 201005151 | The Highland Council | child minding and day nursery | Upheld, recommendations | March 2012 |
| 201100055 | The City of Edinburgh Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2012 |
| 201100319 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Upheld, action taken by body to remedy, no recommendations | March 2012 |
| 201100531 | The Moray Council | trading standards | Some upheld, no recommendations | March 2012 |
| 201100605 | South Lanarkshire Council | council tax (incl community charge) | Resolved, action taken by body to remedy | March 2012 |