Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100178 | A Dental Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | February 2012 |
| 201100266 | Scottish Prison Service | unescorted leave | Not upheld, recommendations | February 2012 |
| 201100360 | Greater Glasgow and Clyde NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, recommendations | February 2012 |
| 201100404 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | February 2012 |
| 201100440 | The City of Edinburgh Council | parking | Not upheld, recommendations | February 2012 |
| 201100552 | Edinburgh Napier University | policy/administration | Some upheld, recommendations | February 2012 |
| 201100691 | A Medical Practice, Greater Glasgow and Clyde NHS Board | clinical treatment/diagnosis | Some upheld, recommendations | February 2012 |
| 201100718 | Lothian NHS Board | clinical treatment; diagnosis | Upheld, action taken by body to remedy, no recommendations | February 2012 |
| 201100810 | NHS 24 | policy/administration | Some upheld, recommendations | February 2012 |
| 201100825 | Tayside NHS Board | nurses / nursing care | Some upheld, recommendations | February 2012 |