Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100862 | Adam Smith College | policy/administration | Upheld, recommendations | February 2012 |
| 201100875 | Scottish Ambulance Service | clinical treatment; diagnosis | Upheld, recommendations | February 2012 |
| 201100922 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, no recommendations | February 2012 |
| 201100927 | Scottish Borders Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2012 |
| 201101055 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Not upheld, no recommendations | February 2012 |
| 201101060 | A Medical Practice, Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | February 2012 |
| 201101166 | Crown Office and Procurator Fiscal Service | policy/administration | Not upheld, no recommendations | February 2012 |
| 201101279 | The Golden Jubilee National Hospital | clinical treatment; diagnosis | Some upheld, recommendations | February 2012 |
| 201101324 | Scottish Prison Service | sentence planning | Upheld, recommendations | February 2012 |
| 201101398 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | February 2012 |