Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102482 | North Ayrshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | January 2012 |
| 201000660 | East Ayrshire Council | complaints handling (including social work complaints procedures) | Upheld, recommendations | December 2011 |
| 201003830 | Greater Glasgow and Clyde NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | December 2011 |
| 201003968 | Lanarkshire NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
| 201003970 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2011 |
| 201004012 | Greater Glasgow and Clyde NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, action taken by body to remedy, no recommendations | December 2011 |
| 201004752 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | December 2011 |
| 201004882 | A Medical Practice, Lanarkshire NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
| 201004949 | Stevenson College | admissions | Not upheld, action taken by body to remedy, no recommendations | December 2011 |
| 201005072 | Lanarkshire NHS Board | clinical treatment;diagnosis | Upheld, recommendations | December 2011 |