Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100278 | Dumfries and Galloway Council | Complaints handling | Upheld, recommendations | August 2011 |
| 201100335 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | August 2011 |
| 201100382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Hotel services - food, laundry etc | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201100427 | Waterwatch Scotland | Complaints handling | Not upheld, no recommendations | August 2011 |
| 201100494 | Scottish Prison Service | Home Detention Curfew | Not upheld, no recommendations | August 2011 |
| 201100532 | Scottish Prison Service | Work (In Prison) | Not upheld, no recommendations | August 2011 |
| 201100556 | Scottish Prison Service | Canteen | Not upheld, no recommendations | August 2011 |
| 201100974 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 |
| 200904505 | Fife Housing Register | Applications, allocations, transfers and exchanges | Upheld, action taken by body to remedy, no recommendations | July 2011 |
| 201000247 | Renfrewshire Council | Handling of application (complaints by opponents) | Some upheld, recommendations | July 2011 |