| 201202561           | 
                                                                                        Care Inspectorate           | 
                                                                                        regulation of care           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201202656           | 
                                                                                        Fife Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201202717           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201202737           | 
                                                                                        An Optician in the Highland NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201202822           | 
                                                                                        A Dentist in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201202845           | 
                                                                                        The Highland Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201202858           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201202881           | 
                                                                                        Business Stream           | 
                                                                                        meter reading           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201203006           | 
                                                                                        Orkney NHS Board           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201203023           | 
                                                                                        Scottish Court Service           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        September 2013           |