Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201774 | Forestry Commission Scotland | policy/administration | Not upheld, no recommendations | June 2013 |
| 201201829 | Fife Council | complaints handling | Some upheld, recommendations | June 2013 |
| 201201861 | Fife Council | other | Not upheld, recommendations | June 2013 |
| 201201879 | Tayside NHS Board | complaints handling | Upheld, recommendations | June 2013 |
| 201202003 | Fife Council | repairs and maintenance | Not upheld, no recommendations | June 2013 |
| 201202062 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | June 2013 |
| 201202237 | Strathclyde Partnership for Transport | policy/administration | Not upheld, no recommendations | June 2013 |
| 201202328 | The City of Edinburgh Council | repairs and maintenance | Some upheld, recommendations | June 2013 |
| 201202403 | Business Stream | policy/administration | Not upheld, no recommendations | June 2013 |
| 201202594 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2013 |