Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204876 | The Robert Gordon University | accommodation | Not upheld, no recommendations | June 2013 |
| 201205087 | Registers of Scotland | policy/administration | Not upheld, no recommendations | June 2013 |
| 201205112 | Scottish Prison Service | bullying/victimisation | Not upheld, no recommendations | June 2013 |
| 201205159 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | June 2013 |
| 201002860 | East Renfrewshire Council | handling of application (complaints by applicants) | Some upheld, no recommendations | May 2013 |
| 201101313 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | May 2013 |
| 201102274 | The City of Edinburgh Council | right to buy | Some upheld, recommendations | May 2013 |
| 201103006 | Scottish Water | policy / administration | Upheld, recommendations | May 2013 |
| 201103656 | Highlands and Islands Enterprise | policy/administration | Not upheld, action taken by body to remedy, no recommendations | May 2013 |
| 201103842 | Clackmannanshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | May 2013 |