Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202678 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2013 |
| 201202680 | Hebridean Housing Partnership Ltd | complaints handling | Not upheld, no recommendations | May 2013 |
| 201202714 | Prospect Community Housing | repairs and maintenance | No decision reached | May 2013 |
| 201202879 | Business Stream | charging method / calculation | Not upheld, no recommendations | May 2013 |
| 201202915 | Greater Glasgow and Clyde NHS Board | policy/administration | Upheld, recommendations | May 2013 |
| 201203022 | South Lanarkshire Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | May 2013 |
| 201203038 | North Lanarkshire Council | parks, outdoor centres and facilities | Some upheld, recommendations | May 2013 |
| 201203049 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2013 |
| 201203099 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 |
| 201203108 | Scottish Prison Service | access to laptop | Not upheld, no recommendations | May 2013 |