Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102497 | Glasgow Caledonian University | policy/administration | Upheld, recommendations | April 2013 |
| 201103288 | Forestry Commission Scotland | policy/administration | Some upheld, recommendations | April 2013 |
| 201103307 | Care Inspectorate | complaints handling | Not upheld, recommendations | April 2013 |
| 201103610 | South Ayrshire Council | policy/administration | Some upheld, recommendations | April 2013 |
| 201103626 | University of Abertay Dundee | policy/administration | Upheld, recommendations | April 2013 |
| 201104012 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Upheld, recommendations | April 2013 |
| 201104070 | Scottish Water | sewer flooding - external | Some upheld, action taken by body to remedy, recommendations | April 2013 |
| 201104276 | South Lanarkshire Council | policy/administration | Some upheld, action taken by body to remedy, recommendations | April 2013 |
| 201104623 | Queen Margaret University | teaching and supervision | Some upheld, recommendations | April 2013 |
| 201104648 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | April 2013 |