| 201201707 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201201771 | Western Isles NHS Board | admission, discharge and transfer procedures | Upheld, recommendations | March 2013 | 
          
                                                                                        | 201201776 | Scottish Prison Service | legal correspondence | Upheld, recommendations | March 2013 | 
          
                                                                                        | 201201865 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201201910 | Perth and Kinross Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201201916 | Business Stream | charging method / calculation | Some upheld, action taken by body to remedy, no recommendations | March 2013 | 
          
                                                                                        | 201202019 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201202051 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201202112 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201202173 | Lanarkshire NHS Board | policy/administration | Some upheld, recommendations | March 2013 |