Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201002431 | West Lothian Council | housing application | Not upheld, no recommendations | September 2011 |
| 201003024 | The City of Edinburgh Council | finance - tenancy charges | Not upheld, no recommendations | September 2011 |
| 201003128 | Glasgow City Council | complaints handling | Some upheld, recommendations | September 2011 |
| 201003188 | Renfrewshire Council | handling of plannning application (complaints by opponents) | Not upheld, no recommendations | September 2011 |
| 201003261 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2011 |
| 201003732 | The Moray Council | planning, neighbour notification | Some upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201003748 | Renfrewshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2011 |
| 201003865 | Lothian NHS Board | policy/administration | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201003870 | Scottish Prison Service | sentence planning, recall to custody | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201003944 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | September 2011 |