Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507996 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201508000 | West Lothian Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | June 2016 |
| 201508011 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201508036 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201508116 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201508158 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201508258 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508267 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201508291 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508301 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |