Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201501070 Tayside NHS Board nurses / nursing care Not upheld, no recommendations December 2015
201501164 The City of Edinburgh Council policy/administration Some upheld, recommendations December 2015
201501341 Fife NHS Board nurses / nursing care Some upheld, recommendations December 2015
201501382 University of Aberdeen communication staff attitude dignity and confidentiality Not upheld, no recommendations December 2015
201501801 Glasgow City Council primary school Not upheld, no recommendations December 2015
201501912 A Medical Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2015
201501996 A Medical Practice in the Ayrshire and Arran NHS Board area communication / staff attitude / dignity / confidentiality Not upheld, no recommendations December 2015
201502006 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2015
201502182 Fife Council burial grounds/crematoria Upheld, recommendations December 2015
201502190 Glasgow City Council non-domestic rates Upheld, recommendations December 2015