Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201502284 East Lothian Council repairs and maintenance Not upheld, no recommendations December 2015
201502309 Scottish Prison Service visits Upheld, recommendations December 2015
201502335 A Medical Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Upheld, no recommendations December 2015
201502371 A Medical Practice in the Tayside NHS Board area communication / staff attitude / dignity / confidentiality Not upheld, no recommendations December 2015
201502425 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, recommendations December 2015
201502488 Scottish Prison Service removal from association/segregation Upheld, recommendations December 2015
201502537 River Clyde Homes applications, allocations, transfers & exchanges Upheld, recommendations December 2015
201502577 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2015
201502634 Scottish Prison Service disciplinary charges - orderly room proceedings Not upheld, no recommendations December 2015
201502635 The City of Edinburgh Council communication staff attitude and confidentiality Upheld, recommendations December 2015