| 201400034           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201400081           | 
                                                                                        Crown Office and Procurator Fiscal Service           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201400117           | 
                                                                                        A Dentist in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201400125           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201400303           | 
                                                                                        Bridgewater Housing Association Ltd           | 
                                                                                        communication/ staff attitude/ dignity/ confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201400384           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201400436           | 
                                                                                        Scottish Prison Service           | 
                                                                                        home detention curfew           | 
                                                                                        Upheld, action taken by body to remedy, recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201400540           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201400583           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201400585           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2014           |