| 201403062           | 
                                                                                        Aberdeen City Council           | 
                                                                                        communication staff attitude and confidentiality           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201403211           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2014           | 
              
          
                                                                                        | 201300210           | 
                                                                                        Glasgow Housing Association           | 
                                                                                        applications, allocations, transfers & exchanges           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201300373           | 
                                                                                        West Dunbartonshire Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201300798           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201300973           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201301049           | 
                                                                                        A Council           | 
                                                                                        secondary school           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201301164           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        hall letting, indoor facilities, libraries, museums etc           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201301560           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201301736           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        November 2014           |