Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200093 | South Lanarkshire Council | complaints handling | Not upheld, recommendations | July 2013 |
| 201200304 | Renfrewshire Council | parking | Not upheld, no recommendations | July 2013 |
| 201200309 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201200419 | Ayrshire and Arran NHS Board | admission, discharge and transfer procedures | Not upheld, recommendations | July 2013 |
| 201200648 | Scottish Borders Housing Association Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | July 2013 |
| 201200671 | Scottish Prison Service | earnings | Not upheld, no recommendations | July 2013 |
| 201200696 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | July 2013 |
| 201200700 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201200809 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, recommendations | July 2013 |
| 201200873 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | July 2013 |