Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203158 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |
| 201203305 | Business Stream | supply pipe issue | Upheld, recommendations | July 2013 |
| 201203350 | Business Stream | meter reading | Some upheld, recommendations | July 2013 |
| 201203403 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | communication, staff attitude, dignity, confidentiality | Upheld, recommendations | July 2013 |
| 201203475 | Dundee City Council | sheltered housing and community care | Not upheld, recommendations | July 2013 |
| 201203551 | Scottish Prison Service | earnings | Upheld, recommendations | July 2013 |
| 201203674 | A Council | primary school | Upheld, recommendations | July 2013 |
| 201203677 | Fife Council | parking | Not upheld, no recommendations | July 2013 |
| 201203731 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, no recommendations | July 2013 |
| 201203928 | River Clyde Homes | improvements and renovation | Not upheld, no recommendations | July 2013 |