Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200659 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | April 2013 |
| 201200664 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 |
| 201200722 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 |
| 201200903 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
| 201201234 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Upheld, recommendations | April 2013 |
| 201201670 | Scottish Prison Service | earnings | Not upheld, no recommendations | April 2013 |
| 201201691 | James Watt College of Further and Higher Education | policy/administration | Some upheld, recommendations | April 2013 |
| 201201695 | Scottish Ambulance Service | failure to send ambulance/delay in sending ambulance | Some upheld, action taken by body to remedy, no recommendations | April 2013 |
| 201201734 | A Higher Educational Establishment | complaints handling | Not upheld, no recommendations | April 2013 |
| 201201762 | Forth Valley NHS Board | complaints handling | Not upheld, no recommendations | April 2013 |