Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004846 | Fife Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2011 |
| 201004890 | Scottish Prison Service | complaints handling, claim form | Some upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201004933 | Shetland NHS Board | clinical treatment / diagnosis | No decision reached | September 2011 |
| 201005067 | Scottish Prison Service | sentence planning | Not upheld, no recommendations | September 2011 |
| 201100327 | Fife Council | home helps, concessions, grants, charges for services | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100329 | Scottish Prison Service | release of a prisoner | Some upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100355 | Greater Glasgow and Clyde NHS Board | complaints handling | Upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100359 | The City of Edinburgh Council | council tax, sheriffs officers | Not upheld, no recommendations | September 2011 |
| 201100419 | Scottish Prison Service | staff treatment | Not upheld, no recommendations | September 2011 |
| 201100501 | Scottish Prison Service | review of supervision level | Not upheld, no recommendations | September 2011 |