| 201902551           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201902648           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201902732           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201903216           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        continuing care           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201903349           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        failure to send ambulance / delay in sending ambulance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201903474           | 
                                                                                        Dumfries and Galloway Council           | 
                                                                                        home helps / concessions / grants / charges for services           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201903644           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201903686           | 
                                                                                        Renfrewshire Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201903851           | 
                                                                                        Wheatley Housing Group Ltd           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201903909           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        child services and family support           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2020           |