Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401599 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201401639 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | February 2015 |
| 201401683 | Port of Leith Housing Association Ltd | right to buy | Upheld, recommendations | February 2015 |
| 201401821 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2015 |
| 201401837 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201402028 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201402073 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | February 2015 |
| 201402199 | The City of Edinburgh Council | noise pollution | Not upheld, no recommendations | February 2015 |
| 201402304 | Lanarkshire NHS Board | policy / administration | Upheld, recommendations | February 2015 |
| 201402386 | Scottish Prison Service | progression | February 2015 |