Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201402380 Scottish Prison Service transfer to another prison Not upheld, no recommendations January 2015
201402520 Glasgow City Council refuse collection & bins Upheld, recommendations January 2015
201402563 Scottish Prison Service food Upheld, recommendations January 2015
201402721 Inverclyde Council traffic regulation and management Upheld, recommendations January 2015
201402870 Scottish Prison Service policy/administration Upheld, recommendations January 2015
201403021 Fife Council repairs and maintenance Upheld, recommendations January 2015
201403167 Business Stream incorrect billing Not upheld, no recommendations January 2015
201403212 Scottish Prison Service earnings Not upheld, no recommendations January 2015
201403213 North Ayrshire Council repairs and maintenance Resolved, no recommendations January 2015
201403226 Argyll Community Housing Association repairs and maintenance Not upheld, no recommendations January 2015