Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305134 | Scottish Prison Service | work in prison | Some upheld, recommendations | December 2014 |
| 201305342 | Scottish Government Directorate for Planning and Environmental Appeals | handling of application (complaints by applicant) | Not upheld, no recommendations | December 2014 |
| 201305649 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |
| 201305691 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201305831 | Scottish Borders Council | homeless person issues | Resolved, no recommendations | December 2014 |
| 201305882 | Falkirk Council | civic amenity/waste | Upheld, recommendations | December 2014 |
| 201305959 | A Council | policy/administration | Not upheld, no recommendations | December 2014 |
| 201305982 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2014 |
| 201306068 | Perth and Kinross Council | parking | Not upheld, no recommendations | December 2014 |
| 201306105 | Bridgewater Housing Association Ltd | improvements and renovation | Upheld, action taken by body to remedy, recommendations | December 2014 |