Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201802106 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations December 2018
201802359 Wheatley Housing Group Ltd neighbour disputes and anti-social behaviour Upheld, recommendations December 2018
201802571 Scottish Ambulance Service clinical treatment / diagnosis Upheld, no recommendations December 2018
201802804 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2018
201802853 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2018
201802907 Falkirk Council repairs and maintenance Upheld, recommendations December 2018
201802923 Scottish Prison Service disciplinary charges - orderly room proceedings Resolved, no recommendations December 2018
201802931 The City of Edinburgh Council neighbour disputes and anti-social behaviour Not upheld, no recommendations December 2018
201803249 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations December 2018
201803352 A Medical Practice in the Greater Glasgow & Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2018