Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500707 | University of St Andrews | admissions | Not upheld, no recommendations | November 2015 |
| 201500931 | Glasgow City Council | maintenance and repair of roads | Upheld, recommendations | November 2015 |
| 201500933 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |
| 201500999 | Aberdeenshire Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not duly made or withdrawn, no recommendations | November 2015 |
| 201501498 | The Highland Council | rights of way and public footpaths | Not upheld, no recommendations | November 2015 |
| 201501534 | East Lothian Council | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | November 2015 |
| 201501602 | Scottish Prison Service | policy/administration | Some upheld, recommendations | November 2015 |
| 201501711 | West Lothian Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | November 2015 |
| 201502011 | Lothian NHS Board | complaints handling | Not duly made or withdrawn, no recommendations | November 2015 |
| 201502058 | West Lothian Council | policy/administration | Not upheld, no recommendations | November 2015 |