Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200725 | South Lanarkshire Council | neighbour disputes and antisocial behaviour | Upheld, recommendations | April 2014 |
| 201201431 | Fife Council | noise pollution | Not upheld, no recommendations | April 2014 |
| 201201859 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201202410 | Glasgow City Council | noise pollution | Not upheld, no recommendations | April 2014 |
| 201202461 | Scottish Water | complaints handling | Upheld, recommendations | April 2014 |
| 201202607 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201203470 | Aberdeenshire Council | conservation areas, listed buildings, tree preservation orders | Upheld, recommendations | April 2014 |
| 201203592 | River Clyde Homes | estate management, open space & environment work | Some upheld, no recommendations | April 2014 |
| 201203729 | Scottish Prison Service | personal property | Some upheld, recommendations | April 2014 |
| 201204495 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2014 |