Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201203261 Scottish Prison Service placements Not upheld, no recommendations February 2013
201005359 Borders NHS Board clinical treatment / diagnosis Upheld, recommendations January 2013
201100230 Argyll Community Housing Association repairs and maintenance of housing stock (incl dampness and infestations) Upheld, recommendations January 2013
201101681 The City of Edinburgh Council handling of application (complaints by opponents) Upheld, action taken by body to remedy, no recommendations January 2013
201102765 Renfrewshire Council neighbour disputes and anti-social behaviour Not upheld, action taken by body to remedy, no recommendations January 2013
201102935 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2013
201103066 East Lothian Council handling of application (complaints by opponents) Not upheld, no recommendations January 2013
201103213 University of Dundee policy/administration Not upheld, no recommendations January 2013
201103236 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, action taken by body to remedy, recommendations January 2013
201103274 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations January 2013