Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201809565 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201809849 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201810022 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201810248 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201810555 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201810594 | Clear Business Water | incorrect billing | Upheld, recommendations | June 2020 |
| 201810995 | Scottish Borders Council | policy / administration | Not upheld, no recommendations | June 2020 |
| 201811025 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201811033 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201900072 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |