| 201806246           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2019           | 
              
          
                                                                                        | 201806300           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2019           | 
              
          
                                                                                        | 201806303           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2019           | 
              
          
                                                                                        | 201806950           | 
                                                                                        A Medical Practice in the Tayside NHS Board area           | 
                                                                                        policy / administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2019           | 
              
          
                                                                                        | 201807573           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2019           | 
              
          
                                                                                        | 201808175           | 
                                                                                        A Medical Practice in the Highland NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2019           | 
              
          
                                                                                        | 201810639           | 
                                                                                        Scottish Water           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2019           | 
              
          
                                                                                        | 201702563           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2019           | 
              
          
                                                                                        | 201706515           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2019           | 
              
          
                                                                                        | 201707109           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2019           |