Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305901 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |
| 201305953 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2015 |
| 201305965 | Knowes Housing Association Ltd | terminations of tenancy | Some upheld, recommendations | April 2015 |
| 201306092 | Scottish Prison Service | personal property | Upheld, recommendations | April 2015 |
| 201306133 | Scottish Prison Service | communication by telephone | Upheld, recommendations | April 2015 |
| 201306238 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |
| 201400075 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2015 |
| 201400511 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |
| 201400589 | North Lanarkshire Council | improvements and renovation | Not upheld, no recommendations | April 2015 |
| 201401037 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |