Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402386 | Scottish Prison Service | progression | February 2015 | |
| 201402416 | East Kilbride and District Housing Association Ltd | rent and/or service charges | Upheld, action taken by body to remedy, no recommendations | February 2015 |
| 201402605 | Dumfries and Galloway Council | policy/administration | Some upheld, recommendations | February 2015 |
| 201402719 | Glasgow City Council | policy/administration | Not upheld, no recommendations | February 2015 |
| 201402725 | Falkirk Council | nursery and pre-school | Not upheld, recommendations | February 2015 |
| 201402729 | South Ayrshire Council | repairs and maintenance | Not upheld, recommendations | February 2015 |
| 201402731 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | February 2015 |
| 201403201 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201403224 | Scottish Prison Service | policy/administration | Not upheld, recommendations | February 2015 |
| 201403484 | Scottish Prison Service | prohibited and unauthorised articles | Not upheld, no recommendations | February 2015 |