Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403611 | Argyll and Bute Council | refuse collection & bins | Some upheld, no recommendations | February 2015 |
| 201403651 | Scottish Prison Service | home detention | Some upheld, action taken by body to remedy, no recommendations | February 2015 |
| 201403673 | Fife Council | repairs and maintenance | Not upheld, no recommendations | February 2015 |
| 201403778 | Highland NHS Board | complaints handling | Not upheld, no recommendations | February 2015 |
| 201403815 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201403945 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, recommendations | February 2015 |
| 201403994 | East Dunbartonshire Council | complaints handling | Upheld, recommendations | February 2015 |
| 201404039 | A Council | policy/administration | Some upheld, no recommendations | February 2015 |
| 201404053 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201404172 | Scottish Prison Service | personal property | Not upheld, no recommendations | February 2015 |