| 201203806           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201203903           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201203942           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201203977           | 
                                                                                        A Council           | 
                                                                                        primary school           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204030           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204079           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        applications, allocations, transfers & exchanges           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204084           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204091           | 
                                                                                        Scottish Prison Service           | 
                                                                                        communication by phone           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204113           | 
                                                                                        Falkirk Council           | 
                                                                                        applications, allocations, transfers & exchanges           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204210           | 
                                                                                        Business Stream           | 
                                                                                        leakage           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           |