| 201202179 | South Lanarkshire Council | complaints handling | Not upheld, recommendations | May 2013 | 
          
                                                                                        | 201202231 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 | 
          
                                                                                        | 201202323 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 | 
          
                                                                                        | 201202345 | Lothian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | May 2013 | 
          
                                                                                        | 201202435 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | May 2013 | 
          
                                                                                        | 201202449 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2013 | 
          
                                                                                        | 201202460 | Fife Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | May 2013 | 
          
                                                                                        | 201202581 | Fife Council | handling of application (complaints by applicants) | Upheld, no recommendations | May 2013 | 
          
                                                                                        | 201202678 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2013 | 
          
                                                                                        | 201202680 | Hebridean Housing Partnership Ltd | complaints handling | Not upheld, no recommendations | May 2013 |