| 201105481 | Borders NHS Board | complaints handling | Some upheld, recommendations | April 2013 | 
          
                                                                                        | 201200179 | Registers of Scotland | policy/administration | Some upheld, recommendations | April 2013 | 
          
                                                                                        | 201200189 | South Lanarkshire Council | policy/administration | Upheld, action taken by body to remedy, no recommendations | April 2013 | 
          
                                                                                        | 201200363 | Business Stream | interruption to supply - planned | Upheld, action taken by body to remedy, recommendations | April 2013 | 
          
                                                                                        | 201200414 | South Lanarkshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201200420 | The Golden Jubilee National Hospital | clinical treatment / diagnosis | Upheld, recommendations | April 2013 | 
          
                                                                                        | 201200566 | Business Stream | incorrect billing | Upheld, recommendations | April 2013 | 
          
                                                                                        | 201200621 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201200659 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | April 2013 | 
          
                                                                                        | 201200664 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 |