| 201204300           | 
                                                                                        Lothian NHS Board           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201204321           | 
                                                                                        Dundee City Council           | 
                                                                                        secondary school           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201204535           | 
                                                                                        A Medical Practice in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201204576           | 
                                                                                        Scottish Prison Service           | 
                                                                                        legal correspondence           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201204614           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        No decision reached           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201204673           | 
                                                                                        Renfrewshire Council           | 
                                                                                        council tax           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201204712           | 
                                                                                        A Medical Practice in the Tayside NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        No decision reached           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201204718           | 
                                                                                        A Medical Practice in the Tayside NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        No decision reached           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201204876           | 
                                                                                        The Robert Gordon University           | 
                                                                                        accommodation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2013           | 
              
          
                                                                                        | 201205087           | 
                                                                                        Registers of Scotland           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2013           |