Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203108 | Scottish Prison Service | access to laptop | Not upheld, no recommendations | May 2013 |
| 201203117 | University of Aberdeen | academic appeal/exam results/degree classification | Not upheld, no recommendations | May 2013 |
| 201203123 | Business Stream | policy/administration | Not upheld, recommendations | May 2013 |
| 201203148 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | May 2013 |
| 201203178 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2013 |
| 201203267 | East Renfrewshire Council | Handling of application (complaints by opponents) | Not upheld, recommendations | May 2013 |
| 201203298 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2013 |
| 201203496 | Scottish Prison Service | personal property | Not upheld, no recommendations | May 2013 |
| 201203590 | Scottish Prison Service | non-legal correspondence | Not upheld, no recommendations | May 2013 |
| 201203770 | Scottish Prison Service | transfer to another prison | Not upheld, no recommendations | May 2013 |