Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202026 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2013 |
| 201202053 | Scottish Prison Service | staff treatment | Not upheld, no recommendations | April 2013 |
| 201202103 | University of Aberdeen | policy/administration | Some upheld, recommendations | April 2013 |
| 201202180 | Grampian NHS Board | clinical treatment / diagnosis | April 2013 | |
| 201202227 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | April 2013 |
| 201202274 | Scottish Prison Service | personal property | Not upheld, no recommendations | April 2013 |
| 201202297 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
| 201202301 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | April 2013 |
| 201202303 | Edinburgh's Telford College | teaching and supervision | Some upheld, recommendations | April 2013 |
| 201202327 | Highland NHS Board | policy/administration | Not upheld, no recommendations | April 2013 |